Career Opportunities

 

Role: Store Manager

Job Summary:

We are seeking a motivated and experienced Store Manager to manage employee relations, oversee daily store operations and performance. This individual will play a crucial role in fostering a positive work environment, driving sales growth, and enhancing operational efficiency. The ideal candidate will bring strong leadership skills and a strategic mindset to help take our store to the next level in terms of sales and overall performance.

Key Responsibilities:

Management:

• Lead, coach, and manage store employees, ensuring a positive and productive work environment.
• Oversee scheduling, performance evaluations, and staff development.
• Assist with hiring, onboarding, and training new employees.
• Maintain HR compliance and support employee relations.
• Collaborate with leadership on operational goals and store improvements to move the business forward.

Operations:

• Ensure smooth day-to-day operations, including store presentation, customer service, and sales performance.
• Develop and implement strategies to drive sales growth and increase overall productivity.
• Monitor inventory, sales[AK3] [EP4] , and financial performance, providing insights and recommendations for continuous improvement.

Customer Experience & Sales:

• Support the sales team as needed by stepping in to assist customers, offering product knowledge, and ensuring a seamless customer experience.
• Oversee and analyze sales performance, identifying opportunities for improvement and implementing solutions.
• Address customer concerns and ensure a high level of service and satisfaction.

Qualifications:

• Jewelry Industry experience required.
• Minimum 3 years of experience in retail management or a comparable leadership role in a customer-facing environment.
• Strong leadership and team management skills.
• Proven track record of driving sales growth and improving operational efficiency.
• Aligned with company values: Affirming and inclusive, prioritizing ethical and environmental practices.
• Knowledge of HR processes, compliance, and employee relations.
• Excellent communication and problem-solving abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Passion for delivering excellent customer service.
• Ability to be flexible to the needs of the business, working nights, weekends, and around holidays

This is a full-time and in-person position. Your work hours will follow the store’s operating hours.

Benefits  include:

• PTO- including vacation, personal, sick, bereavement and jury duty
• Paid Parental Leave
• 401k plan
• Health Insurance with employer contribution
• Employee discount

Rate

Starting $77k-$90k, BOE

Please submit your resume and cover letter to emily@emilychelsea.com

---

WHO WE ARE

Emily Chelsea Jewelry is an alternative fine jewelry brand located in Philadelphia, PA. Our mission is to provide an inclusive space for unique, meticulously crafted jewelry. We champion self-expression through wearable art while responsibly sourcing materials and creating positive impacts for our clients and communities.

At Emily Chelsea Jewelry, we offer meaningful pieces that embody self-expression and acceptance. We aim to forge lasting relationships with clients, evolving from the local jeweler who designed their rings to their trusted partner for life’s significant moments.

Emily Chelsea Jewelry was built on our shared values that place people and our planet at the forefront. Our mission transcends the realm of crafting beautiful pieces; it’s about elevating mining communities, amplifying the voices of the marginalized, and meticulously ensuring a fair, ethical journey from raw materials to the final masterpiece.

CORE VALUES

We’ve distilled our commitment into 4 cornerstone values:

Quality Craft and Expert Design
Each piece of Emily Chelsea Jewelry is a miniature piece of wearable artwork thoughtfully designed and meticulously produced to meet our quality standards. We believe in a 360° design approach – your jewelry should be beautiful from every angle, and it is often the hidden details that make a piece special to the owner.

Ethical Sourcing and Supply
Where the materials come from is as important as the finished piece. Fair wages, optimal working conditions, minimal environmental impact, and profits that benefit local communities are practices we embrace.

Inclusivity and Marriage Equality
Jewelry is for everyone: traditions do not limit our imaginations in our approach, environment, processes, and design.  Emily Chelsea Jewelry is an ally of the LGBTQ+ community and welcomes all couples. We believe that marriage is for everyone and we support and advocate for the LGBTQ+ community. You will not find gender specific categories on our website or in the shop as our jewelry is made to be as expressive as you are.  While shopping with us, you will experience acceptance and a welcoming atmosphere as you embark on an exciting new journey in your relationship, one that truly deserves celebration.

Community
As a jewelry design house deeply rooted in Philadelphia, our commitment extends beyond the borders of our beloved city. We have a responsibility to the communities in which we operate. From the dedicated craftspeople in our Jewelry District to the mining communities that provide our precious materials, we recognize the interconnectedness of our global industry. Just as the beverages we serve our clients reflect our dedication to our local, small businesses, our charity support reflects our core values and belief in giving back. Whether it’s within the jewelry industry or the broader communities we engage with, our aim is to source, purchase, and donate responsibly, ensuring that our impact is both meaningful and positive.