Career Opportunities

---

Full Time Sales Specialist

Job Summary:
We’re looking for a motivated and creative Sales Specialist to join our team here at Emily Chelsea Jewelry. Our ideal Sales Specialist is someone who is passionate about storytelling, connecting with people, and helping customers find pieces that mark meaningful moments. As a Sales Specialist, you’ll create welcoming, affirming experiences in our showroom, guide clients through our collections and custom design process, and support day-to-day operations that keep our store running smoothly. If you’re enthusiastic, thoughtful, and excited to be part of a mission-driven team, we’d love to meet you.

 Responsibilities:

• Assist customers on in house jewelry purchases, custom designs and new inquiries, while maintaining a successful closing rate. 
• Educate customers by providing information on store products and services.
• Maintain correspondence with customers with regular follow up. 
• Fulfill orders, including preparing and packaging customer materials.
• Meet and track both personal sales goals as well as goals for the Sales Department.
• Perform store set up and closing operations, including opening and closing office area and moving jewelry to and from store safe and display areas.
• Perform basic store maintenance, merchandising, and other required activities to keep store clean, safe and inviting.
• Receive packages according to our standard operating procedure.

Requirements:

• 2 years minimum experience in retail is required (jewelry or luxury preferred)
• Proven track record of achieving sales results
• Excellent customer service skills and the ability to be an active listener to meet the needs of our clients
• Quick response time and follow up
• Shares company values and supports LGBTQ+ equal rights, marriage equality, ethical practices, sustainability
• Team player mentality is a must as we all work together to accomplish business goals 
• Strong communication skills
• Self starter, highly motivated individual who can work independently as well as with a team
• GG or other GIA educational programs preferred

Ideal candidate is available for immediate hire and available to work 5 days a week including Saturdays. Please submit your resume and cover letter to emily@emilychelsea.com

Hours

Tuesday, Wednesday, Friday: 8:30-5:30
Thursday: 10:30-7:30
Saturday: 9:30-6:30

Benefits  include

Employee discount
PTO- including vacation, personal, sick, bereavement and jury duty
Paid Parental Leave
401k plan
Health Insurance with employer contribution

Rate

Starting at $50k, negotiable BOE

To apply, please submit your resume and cover letter to emily@emilychelsea.com

---

Role: CAD/CAM Specialist

Job Summary

We’re looking for a detail-driven and creative CAD-CAM Specialist to join our team. In this role, you’ll not only create precise digital models that align with our brand’s aesthetic and production standards but also work directly with clients to guide them through the design process. Whether it’s answering questions, assisting with sales, or translating ideas into manufacturable files, you’ll help ensure every piece feels both intentional and personal. This position blends technical skill, customer connection, and an eye for thoughtful design. If you’re passionate about jewelry that tells a story and want to contribute to a values-driven brand, we’d love to meet you.

Key Responsibilities

• Translate 2d drawings and photos into 3D technical CAD models. 
• CAD model custom and non-custom designs 
• Work directly with clients to close custom CAD jewelry sales.
• Actively engage and communicate with clients to ensure their needs are being met by providing the highest quality design. 
• Provide 2d renderings to clients by designing ring in “finished” state.
• Run and maintain all CAM operations by operating 3D printer. 
• Assist with customers on both in house sales, pick up/drop offs/repairs and custom design orders.
• Assist with small tasks around the store including but not limited to filling and emptying cases every day, answering phone, corresponding with clients, helping out where needed.

Qualifications

• 2+ years of CAD design for jewelry in Rhino or Matrix Gold.
• Relevant knowledge of jewelry manufacturing and CAD tolerances. 
• Develop CAD designs that align with style direction, brand aesthetics, and emerging trends.
• Ensure designs are manufacturable within established timelines and cost parameters.
• Aligned with company values: Affirming and inclusive, prioritizing ethical and environmental practices.
• Excellent communication and problem-solving abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Passion for delivering excellent customer service.
• 2+ years of retail experience preferred but not required. Will train the right candidate.

Hours

Tuesday, Wednesday, Friday: 8:30-5:30
Thursday: 10:30-7:30
Saturday: 9:30-6:30

Benefits  include

• PTO- including vacation, personal, sick, bereavement and jury duty
• Paid Parental Leave
• 401k plan
• Health Insurance with employer contribution
• Employee discount

Rate

Starting $55k-65k, negotiable BOE

This is an in-person and salaried position. To apply, please submit your portfolio, resume and cover letter to emily@emilychelsea.com

 

 

---

WHO WE ARE

Emily Chelsea Jewelry is an alternative fine jewelry brand located in Philadelphia, PA. Our mission is to provide an inclusive space for unique, meticulously crafted jewelry. We champion self-expression through wearable art while responsibly sourcing materials and creating positive impacts for our clients and communities.

At Emily Chelsea Jewelry, we offer meaningful pieces that embody self-expression and acceptance. We aim to forge lasting relationships with clients, evolving from the local jeweler who designed their rings to their trusted partner for life’s significant moments.

Emily Chelsea Jewelry was built on our shared values that place people and our planet at the forefront. Our mission transcends the realm of crafting beautiful pieces; it’s about elevating mining communities, amplifying the voices of the marginalized, and meticulously ensuring a fair, ethical journey from raw materials to the final masterpiece.

CORE VALUES

We’ve distilled our commitment into 4 cornerstone values:

Quality Craft and Expert Design
Each piece of Emily Chelsea Jewelry is a miniature piece of wearable artwork thoughtfully designed and meticulously produced to meet our quality standards. We believe in a 360° design approach – your jewelry should be beautiful from every angle, and it is often the hidden details that make a piece special to the owner.

Ethical Sourcing and Supply
Where the materials come from is as important as the finished piece. Fair wages, optimal working conditions, minimal environmental impact, and profits that benefit local communities are practices we embrace.

Inclusivity and Marriage Equality
Jewelry is for everyone: traditions do not limit our imaginations in our approach, environment, processes, and design.  Emily Chelsea Jewelry is an ally of the LGBTQ+ community and welcomes all couples. We believe that marriage is for everyone and we support and advocate for the LGBTQ+ community. You will not find gender specific categories on our website or in the shop as our jewelry is made to be as expressive as you are.  While shopping with us, you will experience acceptance and a welcoming atmosphere as you embark on an exciting new journey in your relationship, one that truly deserves celebration.

Community
As a jewelry design house deeply rooted in Philadelphia, our commitment extends beyond the borders of our beloved city. We have a responsibility to the communities in which we operate. From the dedicated craftspeople in our Jewelry District to the mining communities that provide our precious materials, we recognize the interconnectedness of our global industry. Just as the beverages we serve our clients reflect our dedication to our local, small businesses, our charity support reflects our core values and belief in giving back. Whether it’s within the jewelry industry or the broader communities we engage with, our aim is to source, purchase, and donate responsibly, ensuring that our impact is both meaningful and positive.

---