Career Opportunities
Emily Chelsea Jewelry is an alternative fine jewelry brand located in Philadelphia, PA. We are shaking up the traditional engagement and wedding narrative by crafting mindfully made and unconventional custom fine jewelry in a one of a kind jewelry store environment.
Our mission is to provide an inclusive space for unique, meticulously crafted jewelry. We champion self-expression through wearable art while responsibly sourcing materials and creating positive impacts for our clients and communities.
We aim to forge lasting relationships with clients, evolving from the local jeweler who designed their rings to their trusted partner for life’s significant moments.
Emily Chelsea Jewelry was built on our shared values that place people and our planet at the forefront. Our mission transcends the realm of crafting beautiful pieces; it’s about elevating mining communities, amplifying the voices of the marginalized, and meticulously ensuring a fair, ethical journey from raw materials to the final masterpiece.
Title: Production Manager
We’re looking for an experienced, detail-driven Production Manager to lead and oversee our production operations from end to end. This is a leadership role responsible for managing the full production pipeline, ensuring timely and high-quality delivery of all jewelry pieces, and directly managing our Production Assistant/Bench Jeweler.
The Production Manager serves as the operational backbone of our studio — setting the pace, maintaining standards, and ensuring every piece that leaves our bench reflects the integrity and craftsmanship Emily Chelsea Jewelry is known for. This role requires a strong managerial mindset, deep technical knowledge of jewelry production, and the organizational ability to keep multiple projects moving simultaneously.
Responsibilities:
Production Oversight & Pipeline Management
- Own and manage the day-to-day production pipeline, ensuring all jobs are on track for timely delivery
- Develop and maintain production schedules, tracking status across all active jobs
- Identify and resolve bottlenecks or delays before they impact deadlines
- Prepare and route jobs for out-of-house production, including writing job slips, organizing materials, and communicating instructions clearly to external craftspeople
Quality Control
- Perform final quality control inspections on all completed pieces before delivery or client pickup
- Establish and uphold quality standards across in-house and out-of-house production
- Analyze and advise on best procedures for repairs, escalating complex cases as needed
Team Management
- Directly manage and mentor the Production Assistant/Bench Jeweler
- Assign, prioritize, and review work delegated to the Production Assistant
- Foster a collaborative, accountable, and growth-oriented team environment
- Support onboarding and skills development for production team members
Operations & Recordkeeping
- Enter and track costs for individual production components, ensuring accurate and organized recordkeeping
- Maintain organized production documentation, job records, and vendor communications
- Perform light bench work as needed, including polishing, stamping, stone setting, and minor repairs
- Contribute to continuous improvement of production processes and operational workflows
REQUIREMENTS
- Minimum 3–5 years of experience in jewelry production or manufacturing, with at least 1 year in a supervisory or lead role
- Deep understanding of fine jewelry production processes, including out-of-house casting, setting, finishing, and repair
- Proven ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment
- Strong organizational and time management skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Driver’s license required with a clean driving record
- Passion for jewelry, social and environmental responsibility, and marriage equality
- Shares company values and supports LGBTQ+ equal rights, marriage equality, ethical practices, and sustainability
- Team player mentality — collaborative, dependable, and solutions-oriented
- Self-starter who can work independently and take ownership of outcomes
POSITION DETAILS
This is a full-time, in-person position based at our Philadelphia showroom. As a small team, everyone pitches in where needed, and a flexible, team-first mindset is essential.
Hours:
8:30 AM – 5:30 PM, M-F
Compensation: Starting $73,000 BOE
Benefits include:
- Health Insurance
- Dental Insurance
- 401(k)
- Paid Time Off
- Employee Discount
Ideal candidate is available for immediate hire. Please submit your resume and cover letter to monica@emilychelsea.com
Title: Production Assistant and Bench Jeweler
We’re looking for a detail-driven, eagle-eyed team member for our Production Assistant and Bench Jeweler. The ideal candidate has a foundation in jewelry and metalsmithing, is eager to help out wherever needed and ready to learn how to operate in a fast-paced retail store. In this role, you’ll help keep work moving smoothly through the pipeline—coordinating weekly communication with our out-of-house craftspeople, ensuring they receive clear instructions, materials, and timelines.
Working closely with our Production Manager, you’ll act as a key point of connection between our internal team and external partners, helping maintain organization, accuracy, and momentum across multiple projects. This role also includes light bench work, offering hands-on experience alongside coordination responsibilities.
Through this role, you will gain valuable knowledge of production and operations for both manufacturing and retail in a jewelry store setting. This is an ideal position for someone early in their jewelry career who’s eager to build technical skills while gaining a deeper understanding of fine jewelry production from start to finish.
Responsibilities:
- Meet with craftspeople daily to deliver and distribute customer jobs
- Prepare jobs for out-of-house production by writing job slips and organizing materials accordingly
- Receive incoming packages and route contents to the appropriate internal locations
- Enter and track costs for individual components, ensuring accurate and organized recordkeeping
- Perform light bench work, including polishing and finishing, basic sizing repairs, and stamping
- Support day-to-day shop operations, including opening and closing cases, answering phones, corresponding with clients, and assisting the team as needed
Requirements:
- Driver’s license required and clean driving record
- Experience in jewelry production and manufacturing, at least 1 year OR recent undergraduate degree in jewelry/metals/cad-cam or similar.
- Passion for jewelry, social and environmental responsibility and marriage equality
- Shares company values and supports LGBTQ+ equal rights, marriage equality, ethical practices, sustainability
- Team player mentality is a must as we all work together to accomplish business goals.
- Excellent time management skills and ability to juggle multiple projects at once in a results driven environment
- Strong communication skills
- Friendly, people person, ability to troubleshoot and think quickly.
- Trustworthy
- Self starter, highly motivated individual who can work independently as well as with a team
Hours:
Tuesday-Friday: 8:30-5:30
Saturday: 9:30-6:30
Compensation: Starting at $44,000-$46,000 BOE
Ideal candidate is available for immediate hire. Please submit your resume, cover letter and portfolio to monica@emilychelsea.com