Career Opportunities
Emily Chelsea Jewelry is an alternative fine jewelry brand located in Philadelphia, PA. We are shaking up the traditional engagement and wedding narrative by crafting mindfully made and unconventional custom fine jewelry in a one of a kind jewelry store environment.
Role: Part Time Sales and Support Specialist
We are hiring for a part time sales and support specialist to help and assist our clients as they shop for rings. In addition to helping our clients, we are looking for someone to support our team around the store to keep things flowing effortlessly and effectively.
Who You Are:
Friendly, warm and welcoming.
Someone who cares about ethics and their impact on the world including LGBTQ+ and BIPOC inclusion, reducing your carbon footprint wherever possible.
Hardworking and focused, able to work by yourself and problem solve as well as collaborate with coworkers.
A team player willing to help wherever is necessary.
What You Get:
An amazing atmosphere to grow and learn within the jewelry industry, getting the opportunity to see all aspects of the supply chain, from selling to sourcing.
A supportive environment among coworkers who want to see you succeed and grow.
Employee purchase discount for yourself, friends and family.
The benefit of working in a small business, working closely with owners open to feedback and changing and improving the business to make everyone’s job the most efficient.
Responsibilities:
- Assist with customers on in house jewelry purchases, custom designs and new inquiries, while maintaining a successful closing rate.
- Educates customers by providing information on store products and services
- Maintain correspondence with customers through regular follow up.
- Fulfill orders, including preparing and packaging customer materials.
- Meet and track sales goals.
- Perform store set up and closing operations, including opening and closing office area and moving jewelry to and from store safe and display areas.
- Perform basic store maintenance, merchandising, and other required activities to keep store clean, safe and inviting.
- Receive packages according to our standard operating procedure.
- Assist around the shop with production team and store owner.
Requirements:
- 2 year minimum in retail; jewelry or other luxury goods a plus
- Sales skills that include assessing customer needs, prompt follow-up on leads, consistent communication, and relationship building
- Excellent customer service skills, ability to empathize with customers and listen
- Quick response time and follow up
- Shares company values and supports LGBTQ+ equal rights, marriage equality, ethical practices, sustainability
- Team player mentality
- Strong communication skills
- Self-starter, highly motivated individual who can work independently as well as with a team
- Background or education in the jewelry industry is preferred but not required
Ideal candidate is available for immediate hire and schedule is as follows:
Tuesdays: 8:30-5:30
Thursdays: 10:30-7:30
Saturdays: 9:30-6:30
Benefits include
- Employee discount
- PTO
- 401k plan
- Health Insurance
Rate: $18-22/hour, BOE
Please submit your resume and cover letter to emily@emilychelsea.com